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  © 2020 LINDASIETO ®

Our Return Policy in short

Please contact info@lindasieto.com before returning any items.   

  

You can return any products except  made-to-order items within 14 days of delivery. The product must be in new condition, unworn with original tags and packaging. To avoid any Customs charges please clearly mark the package  'RETURNED GOODS'. If a package is unclaimed you might have to pay a handling fee.​

Return Policy

 

Please contact info@lindasieto.com before returning any items.   

 

LINDASIETO offers full refunds excluding delivery costs and any international duties & taxes when a return request is made by email to info@lindasieto.com within 14 days from the day of receiving the order. It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts LINDASIETO/SHOP and gives information relevant and the reason for complaint.


Return Conditions

You can return in-stock products within 14 days of delivery. Made-to-order pieces are carefully crafted through several days' work in custom colours picked by the customer, thus cannot be returned.

The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. LINDASIETO/SHOP suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

LINDASIETO/SHOP will make a refund of eligible returns.


Returning A Package

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. LINDASIETO/SHOP is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

 

​Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

 

Unclaimed Packages

 

For packages that are not claimed within 3 delivery attempts, LINDASIETO/SHOP reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.


All enquiries: info@lindasieto.com